1. Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Phelan Haulage’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Phelan Haulage’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Faraday House, Station Road, Washington, NE38 7LW, Tyne and Wear, United Kingdom. Our company registration number is 10285316 (Phelan Haulage Limited). The term ‘you’ refers to the user or viewer of our website. This website is operated by Viode Marketing on behalf of Phelan Haulage Limited.

The use of this website is subject to the following terms of use
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Viode Marketing.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Conditions of carriage

HIAB Hire and Transport Terms and Conditions

For first time customers who are non account holders, payment must be made upfront.

Non payment

Failure to pay for our transport service within 5 working days will result in the items being removed. These items will remain our property until full payment has cleared. We reserve the right to return and collect the item(s) (including containers) we have transported – if no payment is made. If payment is made after 1 week a re-delivery charge will be incurred to transport the item(s) back to you.